A Little Bit About Me......and How I Work

I am available to work with you

on a

One-One

Personal

Individual basis

or as a team.

I can be available

for a few days,

for one day,

or for

a few hours.

I am able to assist you to whatever

YOU

Need.

Hi, I am Lyndell Heyning

Who I am:

With 16 years as a full-time General Practice Manager and more than 30 years of experience in education, throughout my career, I bring a unique combination of leadership expertise, business acumen, and a genuine passion for helping

healthcare practices succeed.

I am an approved Accreditation Surveyor with ACSQHC and have been so for many years , supporting healthcare practices to achieve and maintain accreditation while continue to build a culture of quality improvement, safety, and continuous excellence.

Professionally,

I hold a Graduate Diploma in Professional Leadership and Practice Management and Masters In Education. plus many more certifications!

Personally

I am passionate about what I do.

Why do I do this?

Whether I am consulting, mentoring a Practice Manager, or assisting in developing documents, policies, ideas and resources, my goal is to provide practical, achievable solutions that help healthcare businesses succeed to achieve and maintain accreditation while delivering outstanding patient care in a patient focused healthcare setting.

My Approach

I am known for my calm approachable nature, integrity, and practical problem-solving skills I work with you and what YOU need,.

I personally understand the challenges of balancing compliance, accreditation, patient care, and business operations.

I have Real experience. Practical solutions.

More than advice.

More than support.

“I Walk the Talk.”

Questions?

Something you may need to know?

Interested in learning more?

You can contact me directly via email with any questions, or if your practice is located within Northern NSW, you can also reach out to your local PHN, who can connect you with me for support and guidance.